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How do you do research? Visual working

Visual interviewing

I increasingly use diagrams, drawings and infographics when I interview someone. Since corona, I often interview digitally. At first I found this very inconvenient and impersonal, but I also discovered the benefits. Precisely because it is digital you can very easily draw together and organize information schematically. In this blog some examples of how I […]

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How do you do research? Not part of a category Visual working

How we can see an automated decision

With increasing talk of algorithm supervision, it is important to know how a third-party study of algorithms can be conducted in government. Preferably in such a way that day-to-day implementation processes are not disrupted but according to the principle that government shows itself. Since January, I have been working with a very nice group to […]

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(Un)understood citizens A compassionate future Not part of a category

Three lessons I learned at the National Ombudsman’s office

My last week at the National Ombudsman’s office is entering. A year ago, I started asking all kinds of new questions that I wanted to learn. The main one: what do you see when you look for a while not through the blinders of government but really from the perspective of the citizen? In this […]

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Not part of a category The compassionate civil servant

How to reflect

The Department of Civil Service Professionalism at the Ministry of Interior asked if I could list some of my designs from my research on The Compassionate Civil Servant that could help other civil servants reflect. I love doing that, so why not for you too? The Compassionate Civil Servant is a self-examination at the Executive […]

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(Un)understood citizens Not part of a category The consequences of gas extraction

Participation on steroids

Wednesday evening, 8 p.m. A residents’ evening at Village Hall de Pompel in Overschild. I parked my car on Meerweg among the construction materials because there is a lot of reinforcing going on in Overschild. It was the farewell week of Susan Top, secretary of the Groninger Gasberaad. During the day, she walked from village […]

Researching together

Nice to have you on my research blog. I am Maike Klip and here I am thinking out loud about the relationship between citizens and government. And how it could be better. The system world of government is a different one from the living world of people. Reality is out there, and we sit in […]

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How do you do research? Not part of a category

New work = new questions

It has been quiet on this blog for a while, as I began a new adventure in May: working at the National Ombudsman. In this blog, I share what prompted me to make the switch and what new questions I will be working on in the near future. If you’ve been following this blog for […]

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(Un)understood citizens The compassionate civil servant

Not whistleblower, but gatekeeper

In recent weeks, I have been glued to the tube. I am watching the House of Representatives and their questioning on the problems in government implementation of policy. I listen back to all the interviews at double the speed as I walk around the neighborhood. The hearings cover both the major issues at the Temporary […]

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Not part of a category

More color

In the end of November is the User Central conference and I am hosting it this year. This week I spoke to one of the speakers and she told me that she did not want to be at an all-white conference. She did have some names of good speakers of color that we could invite, […]